SultanaExpress

Talk to the founders.

SultanaExpress is four founders in Kadıköy, İstanbul. No call center, no ticket bot, no autoresponder theater. You write, one of us answers.

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Five addresses, one inbox

info@sultana.express
General questions. The default — if you are not sure where to write, write here.
support@sultana.express
Product: early access, the supplier app, the September beta.
careers@sultana.express
Talent. Open roles or not — send your CV or your LinkedIn profile.
investors@sultana.express
Investor relations. Read and answered by the CEO.
press@sultana.express
Media: fact sheet, boilerplate, interview requests.

All five forward to info@sultana.express. All five are monitored by the four founders.

We are four people and we read everything. We do not promise a 24-hour SLA we could not keep — we answer as fast as a four-person company honestly can. If it is urgent, say so in the subject line.

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Or use the form

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Straight answers

What exists, what it costs, and when it ships — as of 2026-08-01.

What is SultanaExpress?

A B2B platform for sourcing from Turkish manufacturers. Marketplaces stop at the handshake; we build the part after it — tech pack, sample approval, capacity booking, quality inspection, customs paperwork, escrow, invoice, certificate — as native product features, not managed services bolted on the side. Beta opens September 2026, Türkiye first.

What exists today — honestly?

Three states, as of 2026-08-01. BUILT — engine only: the escrow ledger, the sample gate, capacity and MOQ enforcement, AQL inspections, KYB verification, the private document plane — written, tested, and merged behind 52 merge-blocking CI checks across the stack. BUILT — engine + supplier UI: verification, catalog, pricing, inventory, RFQs, quotes and orders work today; the screenshots on this site come from it, not from mockups. IN PROGRESS: the buyer app. The plan is public arithmetic: 145 phases, 649 steps, 304 done.

What does "September beta" mean?

In September 2026 we open the platform to a first cohort: early-access suppliers and waitlisted buyers, with Türkiye as the test market. Beta means beta — the supplier journey is usable, the buyer journey is being finished, and every capability carries its status tag. We would rather show you a tagged build than promise a finished one.

Who can join early access?

Suppliers: Turkish manufacturers and exporters — apply through the Supplier Early Access form. Every supplier goes through KYB verification; applying is not the same as being listed. Buyers: join the waitlist, and we onboard you as the buyer app reaches your category.

What does early access cost?

Nothing. Early access is free. At launch, every system is free for all suppliers for three months. On top of that sits the founding-supplier prize program: the best founding suppliers win a full year of free usage — many will win, and further prizes will be announced. There are no other prices to quote yet, so we don't quote any.

Is it free for buyers?

Yes. Buying through SultanaExpress is free for buyers. That is a decision, not a promotion.

When do you open to Europe?

After the Türkiye test launch. Türkiye first is deliberate: we prove the platform in one market before we widen it. The Türkiye→EU corridor is the roadmap — zero customs duties on industrial goods under the EU–Türkiye Customs Union, road freight typically 3–7 days — but we won't call it live service before it is. No date for Europe yet; when we set one, it will be on /open.

How is my payment protected?

By escrow on a double-entry, append-only ledger. Escrow here is an accounting state, not a marketing word: balances are always derived from entries, corrections are reversing entries, and the ledger's correctness is enforced by deterministic CI — never by an AI check. That engine is built today. Real money turns on at launch, and only after our payment counsel, CPA and payment provider sign off — those approvals gate go-live by design.

How are suppliers verified?

Real KYB — company documents checked, never a self-declared badge. No supplier can verify themselves. Verification gates three things at once: publishing a catalog, appearing in search, and receiving payouts. An unverified supplier is not indexed at all, so buyers never see them.

What happens to my designs and tech packs?

They live in a private-by-default document plane. There is no public bucket — none exists in the system. Every file access is authorization-checked, every upload is virus-scanned, and files are served only through signed, expiring URLs. Tech packs are immutable and versioned; a factory sees your spec only when you award it the job, through access scoped to that job and audited. In this business the spec is the IP. We built for that.

What languages do you support?

The site and the platform interface ship in English and Turkish today. The engine already handles Arabic first-class — search works in all three languages — and the interface is built and tested with right-to-left rendering from day one. The Arabic interface comes later, and it is not an afterthought.

How do I follow progress?

On /open. We build in the open: dated updates, the phase tracker with real counts, and the honest version of every number on this site. Leave your email there and you get progress, not marketing. As of 2026-08-01: 304 of 649 steps done.